Start with a familiar problem.
Theft, vandalism, property damage and vehicle incidents give communities a concrete reason to participate.
Communities & business districts
Give local information
a useful place to go.
A shared process can help businesses and community members move from disconnected messages to incident information that supports follow-up.
Organize the contributions.
Connect relevant accounts and recordings with an incident, with clear responsibility for review and handoff.
Understand what is reported.
Use structured reporting as a foundation for discussions about local concerns. Any aggregate analysis must account for participation and reporting gaps.
Deployment approach
Start with a defined community.
Build useful participation.
A concentrated launch gives the service a practical starting point: a known geography, an organization that can recruit participants and a clear reason to contribute.
We-Watch is open to discussing a scoped SaaS deployment with a BIA, municipality, campus, property operator or other community sponsor.
Define the deployment together.
- Purpose and coverageWhich incidents, locations and participants will be included?
- Operating responsibilitiesWho moderates, supports users and receives information?
- ParticipationHow will members learn about the service and stay engaged?
- Success measuresUseful contributions, response times, staff effort and participant experience.
The commercial discussion
Price the service around the actual scope.
Licensing, configuration, onboarding and operating responsibilities should reflect the size and needs of the community. A deployment proposal will identify the service available, any restoration or development needed, the implementation approach and the ongoing responsibilities.
The aim is a service that earns its place in the community’s safety programme through practical value and sustainable delivery.
What the West Queen West pilot taught us ↗Find the right community fit
Different communities.
A shared information problem.
Connect owners and staff.
The West Queen West pilot explored a common reporting channel for member businesses whose incident information was spread across emails, messages and conversations with the BIA.
Explore the documented pilot ↗Start with a defined place.
Explore whether a shared incident-information process could help connect tenants, staff and relevant media holders across a managed site. Agree coverage, moderation and recipient responsibilities first.
Build a useful local picture.
Explore a scoped programme with participating organizations and clear reporting routes. Assess what reported information can support local discussions while recognizing gaps in participation.
Property, campus and municipal scenarios are potential applications for discussion, not claims of completed deployments.
Make participation practical for the people involved.
The pilot combined storefront visits, member communications, follow-up and individual support. Its lessons also identified language support and clearer instructions as priorities. A future rollout should assess language and accessibility needs, staff onboarding and ongoing support before launch.
Based on the company’s pilot summary, 18 March 2024. Multilingual functionality was listed as development in progress; current availability must be confirmed.
What would useful participation look like in your community?
Tell us your geography, member base and the incident-information problem you want to solve.